Who is this article for?

IT Personnel planning an upgrade to Ideagen Quality Management 7 web.

IT knowledge accessrequired.

Important: This article is part of a series of articles covering the upgrade process. Please visit How to Perform a Ideagen Quality Management 7 Upgrade to view the entire process.

The Ideagen Quality Management upgrade is performed by upgrading a variety of different components depending on how you interact with Ideagen Quality Management and what features you have chosen to implement.

Before you can begin the upgrade, it is important to review the roles, requirements and .NET version before commencing the upgrade. This article outlines:

1. Web Server Roles and Features Required
2. How to Upgrade Microsoft .NET Framework
3. Install Microsoft OLE DB Driver
4. Further Reading

1. Web Server Roles and Features Required

The following Roles and Features must be enabled within Server Management:

• Web Server (IIS)
  • NET
  • .NET Extensibility
  • ASP and CGI
  • ISAPI Filters and Extensions
  • Basic and Windows Authentication
  • IIS Management Tools and Console
  • Static Content
• Microsoft .NET Framework 4.7.2 or above
  • NET 4.7.2 or above
  • WCF SERVICES
  • HTTP Activation

2. How to Upgrade Microsoft .NET Framework

Before installing Ideagen Quality Management 7.1 you will need to configure the Microsoft .NET Framework.  Ideagen Quality Management 7.1.5.1 or higher requires Microsoft .NET 4.7.2 on both the client machines and the application server.  

To install .NET on the application server:  

1. Download the Microsoft .NET 4.7.2 framework. The download files can be located here.  
2. Run the setup file and follow the on-screen instructions.
3. Launch Microsoft Internet Information Services (IIS).
4. Open ISAPI and CGI Restrictions.
5. Right click on any ASP.NET 4 entries and select “Allow”.

6. Run the setup file and follow the on-screen instructions.

Note: Microsoft .NET 4.7.2 is required on the client PC as well as the server. You may be able to deploy this using Group Policy or another deployment tool. Please contact your IT team for further information.

What Next?

With the minimum requirements in place you are now ready to begin the upgrade. Please see How to Upgrade the Ideagen Quality Management Database for the next steps or How to Perform a Ideagen Quality Management 7 Upgrade to review the whole process.

3. Install Microsoft OLE DB Driver

Ideagen Quality Management 7.1.6 introduces bug fixes and feature updates, including changes to how TLS is used. The TLS change has also updated the pre-requisites of the application.

To check if Microsoft OLE DB Driver is installed:

1. Press Start.
2. Launch Control Panel, then Program and Features.
3. Search for 'Microsoft OLE DB Driver for SQL Server'.
4. If the Microsoft OLE DB Driver is not listed then you will need to install it.

To install the Microsoft OLE DB Driver

1. Open the Ideagen Quality Management installation media.
2. Browse to SMO Version 10 folder.
3. Run msoledbsql.msi
4. Follow the on-screen instructions.
5. Once complete, run the Ideagen Quality Management Server install wizard again.

4. Further Reading

• How to Perform a Ideagen Quality Management 7 Upgrade
• Ideagen Quality Management 7 Technical Overview
• Ideagen Quality Management 7 Hardware & Software Requirements
• Technical Considerations for Upgrading to Ideagen Quality Management 7 Web
• How to Prepare for a Ideagen Quality Management Upgrade
• How to Upgrade the Ideagen Quality Management Database