Who is this article for?

Users looking to understand the technical footprint of the system.

No elevated access or permissions are required.

This article outlines the hardware and software requirements for Ideagen Quality Management 7. If your system is hosted by Ideagen, only the PC and mobile requirements are relevant.

1. Configuration Tiers
2. Hardware Requirements
3. SQL Server Requirements
4. PC Requirements
5. Mobile Requirements
6. Further Reading

1. Ideagen Quality Management Configuration

There are several different options available for your Ideagen Quality Management configuration.  These depend on many factors, such as server availability and overall network performance within your organisation.  The most common configurations are defined below:

• Dedicated Single Tier - Microsoft SQL Server is installed on the same server as the Ideagen Quality Management application server. No other software products use this server (i.e. the server is for Ideagen Quality Management only).
• Dedicated Split Tier - Microsoft SQL Server and the Ideagen Quality Management application server are installed on separate servers. No other software products or databases are installed on these servers (i.e. these servers are for Ideagen Quality Management only).
• Shared Single Tier - Microsoft SQL Server is installed on the same server as the Ideagen Quality Management application server. Other software products are installed on this server (i.e. Ideagen Quality Management shares the server with other software products or Microsoft SQL databases).
• Shared Split Tier - Microsoft SQL Server and the Ideagen Quality Management application server are installed on separate servers. Other software or databases are installed on one or both of these servers (i.e. Ideagen Quality Management shares one or both of these servers with other software products or Microsoft SQL databases).

Regardless of how you chose to configure Ideagen Quality Management, it is strongly recommended that your server(s) meet the requirements outlined below based on what components are installed.

2. Hardware Requirements

The hardware requirements for Ideagen Quality Management will vary depending on your use case. Factors which can affect the hardware requirements include:

• Anticipated Database Size: The overall size of your database will impact how well your SQL server performs, as well as the speed of searching.
• Number of Concurrent Users: Concurrent users will utilise the processor on the application server, therefore the more active users you have, the higher the processor spec should be.
• Number of Database: This will affect the hard disk space on the drives. In additional, multiple databases are usually accompanied by high user levels.
• General End User Search Behaviour: Searching uses the IIS worker process and so searches will increase the size of this process and also the CPU usage.
• Usage of the Web Interface: Many tasks share the load between the client PC and the application server however using the web interface means this must all be performed server side, meaning a higher spec is needed should you use the web interface heavily.

As a result of the above factors, the Ideagen Quality Management Hardware requirements are outlined in a series of tiers:

2.1. Tier 1

This tier is the minimum recommended specification for organisation with 20 or Less concurrent users. A tier 1 system is a dedicated single tier (i.e. Microsoft SQL Server is installed on the same server as the Ideagen Quality Management application server) with no other software products use this server (i.e. the server is for Ideagen Quality Management only). 

2.2. Tier 2

This tier is the minimum recommended specification for organisation with 20 to 50 concurrent users. A tier 2 dedicated single tier (i.e. Microsoft SQL Server is installed on the same server as the Ideagen Quality Management application server) with no other software products use this server (i.e. the server is for Ideagen Quality Management only).

2.3. Tier 3

This tier is the minimum recommended specification for organisation with 50 to 100 concurrent users. A tier 3 system is a dedicated split tier system. with Microsoft SQL Server and the Ideagen Quality Management application server installed on separate servers. No other software products or databases are installed on these servers (i.e. these servers are for Ideagen Quality Management only).

ue to the nature of the database, the RAM available should be increased by at least 4Gb as the number of databases or the individual database size increases to ensure optimal performance.  Routine analysis of database performance is strongly recommended if you have multiple Microsoft SQL databases on the same SQL server.

Xeon is the preferred CPU due to enhanced error correction and cache capabilities.

If your Ideagen Quality Management system is hosted by Ideagen then the initial hardware may be lower than the minimum requirements. This is because the virtualised environment is monitored and scaled up proportionately with usage, performance and requirements.

3. SQL Server Requirements

Your database can either be installed to a full version of SQL Server or to a SQL Express Edition.

If the database is installed to full SQL Server then there are in theory no limitations on your database size. 

If the database is installed to SQL Express edition then there is a 10Gb limit to your database storage. However, it is possible to migrate a Ideagen Quality Management database from Express to Full edition should you reach the limit.

4. PC Requirements

Ideagen Quality Management no longer supports Windows XP.  As a result, it is crucial that you ensure the below requirements are met on all client PC’s.

5. Mobile Requirements

 The minimum requirements for the Ideagen Quality Management app are below:

6. Further Reading

• Technical Overview
• Functional Overview
• System Architecture
• Editions and Licencing
• Configuration Capabilities
• Client Deployment Options
• Implementation Methodology
• Mobile App
• Data Dictionary