Who is this article for?

Administrators beginning their journey with Ideagen Quality Management.

No special access or permissions are required.

Ideagen Quality Management seamlessly integrates with your existing processes and acts as the backbone of your organisation. With workflow automations and comprehensive document management, our system empowers your team to identify and rectify any issues before they arise.

This article provides all the resources you need to facilitate a seamless implementation of Quality Management within your organisation, including onboarding your users and raising awareness within the rest of the business.

1. Select your project team

Your team need to know your desired outcomes and success measures as they are key to maintaining focus and ensuring your project stays on track. Our team will guide you using their experience of what works and what doesn’t.

This guide will help you select your project team members. For each role we share the responsibilities, skills and the amount of time they are likely to need to commit to the project away from their day job, to help ensure your success.

• Ideagen Quality Management: Selecting your project team.pdf

2. Distribute promotional flyers

User adoption is a key success factor in any software implementation. If users do not embrace the software, its potential benefits may not be fully realized.

You can download a series of high resolution self-print flyers that detail the features and benefits of the Ideagen Quality Management modules below. These should be distributed to your staff to offer an ‘at a glance’ overview of how and why they should be utilizing each module to improve compliance and implement continuous quality improvement.

• Download Module Flyers

3. Communicate your objectives

It’s important to let your users know why the business is implementing Quality Management.

Communicating your desired outcomes and their related success measures will help users understand the benefit to the business. It is also very important to highlight the positive impact and help this will bring to their day to day roles.

Think ‘What’s in it for them?’. This really helps create a shared understanding of what you are trying to achieve, so please share it with your Ideagen consultant too.

The Powerpoint template below contains a completed example of what your communication might look like. Please replace the content on these slides with your own. Feel free to add in your company logo and any other relevant images too.

• Communicating your business objectives (v2.0).pptx

4. Visit Help

Whether you're new to Ideagen's software suite or a seasoned user, Ideagen Help provides useful information and resources to enhance your experience and get the most out of our solutions. The website also provides access to our dedicated customer support team, giving you full control over your tickets.

• Help Guides: Detailed help articles on product features.
• Product Updates: Release notes and details on new features.
• Manage Your Tickets: Raise, view, and manage the tickets you raise with Ideagen support

Ready to get started?
Visit our Ideagen Quality Management quick start guides to jump in!

5. Prepare IT personnel

Involving IT personnel in the Quality Management rollout is crucial for several reasons and IT possess technical knowledge and expertise to rollout the software, minimise technical glitches, resolve local compatibility issues, and help maintain compliance with corporate policies.

As their expertise spans technical, security, operational, and support aspects, IT personnel are essential partners in driving the adoption and effective utilisation of new software within the organisation.

Ideagen Help includes all the information your IT team will need to get to grips with the system.

Looking to share information with your IT team?
Visit Quality Management IT Toolkit for everything you need.

6. Enroll in Ideagen Academy

Ideagen Academy is our cloud-based e-learning solution that allows your entire workforce to become fully competent using Ideagen’s software suite quickly, easily and in their own time. Academy’s Quality Management (formerly Q-Pulse) courses are designed to be engaging and interactive and are suitable for learners of any level. 

All customers have access to basic Academy courses and professional courses are available through an additional subscription.

Remember, basic courses are free!
If you don't have an account yet, contact your Account Manager for access.
If you've already been setup on Academy them please visit the Ideagen Academy login page to get started.

7. Join the Community

Ideagen Community is a dynamic platform designed to empower connections, foster collaboration, and facilitate knowledge sharing. Join us in this vibrant community, where you can connect with like-minded individuals, access valuable resources, contribute to innovation, and receive support on your Ideagen journey.

You can find more details on the Community in our article Introducing Ideagen Community.

Ready to get involved? Join the conversation now by registering on Ideagen Community and feel free to introduce yourself.

8. Communicate your ‘Go Live’

Communicate your go live, so people know when they need to start using Quality Management and reinforce why.

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