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Troubleshooting the "Unable to create to obtain configuration" error
Who is this article for?IT Administrators experiencing issues with installing/upgrading Quality Management 7.
Identity Server access is required.
This article walks you through how to identify and resolve this issue.
1. Issue
When installing or upgrading the Quality Management 7 Web interface, you may encounter the following error: "Unable to create to obtain configuration: http://localhost/QPulseIdentityServer/identity/.well-known/openid-configuration'".
This issue can be easily resolved by updating the web.config file for the Ideagen Quality Management Identity Server.
2. Solution
To resolve the issue:
- Browse to your Identity Server installation directory.
By default this is C:\inetpub\wwwroot\QPulseIdentityServer. - Edit web.config.
- Locate the section:
<security>
<requestFiltering removeServerHeader="true" />
</security>
- Update this to:
<security>
<!-- <requestFiltering removeServerHeader="true" /> -->
</security>
- Save the file.
- Refresh the browser.