Moving your Ideagen Quality Management Application and Database to a new Server can be completed in 4 stages:

1. Backing up your current environment
2. Installing Ideagen Quality Management on your new server
3. Restoring your Database(s)
4. Updating the Client Applications

Backing up your current environment

1. Backup your Ideagen Quality Management Database & Audit Log (if applicable)
2. Browse to your Ideagen Quality Management 5 Server Installation Directory. By default, this is:
   • 32bit Windows: C:\Program Files\Gael Ltd\Q-Pulse Server
   • 64bit Windows: C:\Program Files (x86)\Gael Ltd\Q-Pulse Server

3. Take a backup of the QPulse.lic

Installing Ideagen Quality Management on your new Server

1. Please consult the Installation Guide located in the installation media, or contact our Support Team for a copy of your Ideagen Quality Management version

• Note: You can install the latest version of Ideagen Quality Management at this point if you wish to upgrade.
• This can be requested at www.q-pulse.com/upgrade

2. Browse to the Server directory of the Installation Pack
3. Run the setup.exe 'as admin', then:

• Check the 'Install the Ideagen Quality Management 5 Server Application Server' box
• Check the 'Install the Ideagen Quality Management 5 Server Database' box 
• Enter your Ideagen Quality Management SQL Instance Credentials
• Enter a new password for Application User (this must match your SQL complexity requirements)
• Finish the wizard

4. Ensure the Ideagen Quality Management Data Portal is active using the following guide:

• How to Check The Ideagen Quality Management Data Portal

6. If you have purchased the Audit Log feature:

• Browse to the Audit Log directory of the Installation Pack
• Run the setup.exe 'as admin'
• Enter your Ideagen Quality Management SQL Instance Credentials
• Enter a new password for AuditLog User (this must match your SQL complexity requirements)
• Finish

7. Activate the Server Application

• Browse to the Ideagen Quality Management 5 Server Installation Directory
• Run the ServerConfigUtil.exe 'as admin'
• Import the Ideagen Quality Management Licence
• Import the DBConnections.xml
• Start the 'Ideagen Quality Management-5 Server' Service

8. Test your installation:

• Browse to the Client directory of the Installation Directory
• Run the setup.exe 'as admin' 
• Enter the loopback address for the Application Server, i.e. 127.0.0.1 / localhost
• Complete the wizard
• Log into the Client using admin / ABC@123

9. Install additional features, Ideagen Quality Management Web, DRS, Web Services API, etc

Restoring your Database

1. For steps on restoring your Ideagen Quality Management database click here
2. If you have purchased Audit Log:

• Restore the Audit Log Database
• Execute the following query:

3. If you upgraded the application you must run the corresponding Database Update utilities 'as admin':

• Upgrading from Ideagen Quality Management V5.1 or v5.11
  • ..\Support\DBUpdate 5.100 and 5.110 to 5.200\QPulseDatabaseUpdater.exe 
  • ..\Support\DBUpdate 5.200 5.500 5.510 and 5.600 to 5.610\SQL2005\QPulseDatabaseUpdater.exe
  •  ..\DBUpdate\GaelDatabaseMigrator.exe
• Upgrading from Ideagen Quality Management V5.2, V5.5, V5.51 or V5.60

• ..\Support\DBUpdate 5.200 5.500 5.510 and 5.600 to 5.610\SQL2005\QPulseDatabaseUpdater.exe
• ..\DBUpdate\GaelDatabaseMigrator.exe
• Upgrading from Ideagen Quality Management V5.61

• ..\DBUpdate\GaelDatabaseMigrator.exe

4. Restart the Ideagen Quality Management 5 Server Service
5. Confirm you can view your restored Databases in Ideagen Quality Management at this point before continuing

 
Updating the Client Applications

If you have installed the client directly on the PC:

1. Browse to the installation directory on the Client machine. By default, this is:
   • 32bit Windows: C:\Program Files\Gael Ltd\Q-Pulse
   • 64bit Windows: C:\Program Files (x86)\Gael Ltd\Q-Pulse

2. Open the Q-Pulse.exe.Config file (with notepad)
3. We now need to edit a number of keys within this file to reflect the server name change.  To do this, we will perform a 'search and replace'.

• If you do not know the old server name, then select [Find] from the [Edit] menu and search for "ghttp://" (without inverted commas).  The old server name will be the name directly after the ghttp:// but before the next forward slash (/).

• We will now replace these entries with the new server name.  To do this select [Replace] from the [Edit] menu.  In the "Find what:" text box enters the old server name identified above, and enter the new server domain name in the "Replace with:" text box.

 

• Close the 'Replace' window

4. Save the Q-Pulse.exe.Config file.
5. Launch the client

If you have deployed the client using Click Once:

Please refer to the Deploying a Configuration Change Using Click Once article for steps on how to deploy the client with the updated server location.