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Installing and Activating a Ideagen Quality Management Licence File
Who is this article for?Administratorsresponsible for managing IQM at their organisation.
Database access is required.
You will receive a new licence file (QPulse.lic) if you have purchased additional licences or features, or if you have been issued your annual licence file.
This article outlines steps required to install and activate the received file.
1. Installing a Licence File
1.1. v5.70 (or higher)
To install and activate the licence:
- Go to the application server.
- Browse to the application directory.
By default this will be:- 32bit Windows: C:\Program Files\Gael Ltd\Q-Pulse 5 Server.
- 64bit Windows: C:\Program Files (x86)\Gael Ltd\Q-Pulse 5 Server.
- Copy the licence file into this folder.
- Launch ServerConfigUtil.exe (located in the same folder).
- Click Import Licence.
- Select the licence file.
- Confirm the information contained in the licence is correct.
- Click OK.
- Save and close ServerConfigUtil.exe.
- Restart the QPulse Server service.
1.2. v5.0 to v5.61
To install and activate the licence:
- Go to the application server.
- Browse to the application directory.
By default this will be:- 32bit Windows: C:\Program Files\Gael Ltd\Q-Pulse 5 Server.
- 64bit Windows: C:\Program Files (x86)\Gael Ltd\Q-Pulse 5 Server.
- Copy the licence file into this folder.
- Restart the QPulse Server service.
Getting a new file because you have purchased the Audit Log feature?
Before replacing your existing licence file, make sure you have installed and ran the Audit Log feature on your environment.
2. Allocating Licences
2.1. v5.70 (or higher)
Licence allocation should be used for environments where there is more than one Ideagen Quality Management database.
This allows you to specify the number of users that can be logged into different databases at the same time, without having the users being locked out.
To allocate licences:
- Go to the application server.
- Browse to the application directory.
- Launch ServerConfigUtil.exe.
- Under Licence Allocation Mode, select Specify a licence allocation for each database.
- Allocate a number of users to each of your databases.
- Click OK.
- Save and exit ServerConfigUtil.exe.
- Restart the Ideagen Quality Management Application server.
If you haven't allocated every license to a database, you will see a 'One or more licences have not been allocated to a database.' message at the top of the screen.