Preventing previous reviewers from receiving notifications
Who is this article for?
Administrators responsible for managing document review notifications.
Administration module access is required.
When a document review is reassigned, both the newly assigned reviewee and the previous reviewer may receive notifications if the Document Review Action Added message is configured to send to both dynamic recipients.
This article explains how to modify this setting to prevent previous reviewers from receiving unnecessary notifications.
1. Notification behaviour
The notification is sent to both users when the Document Review Action Added message is configured with the following dynamic recipients:
- Document Reviewer - User currently assigned to perform the review
- Document Review Owner - User who performed the previous review
To modify this behaviour:
- Open the Administration module.
- Select Messaging.
- Locate and open the Document Review Action Added message.
- Go to the Recipients tab.
- Remove Document Review Owner from the list.
Once removed, only the newly assigned reviewer (the Document Reviewer) will receive the notification for new review actions.