Who is this article for?

Users who are seeing the error on the Web client.

Admin access and permissions are required.

This article explains how to resolve the "Protected Content" error.

1. Issue

When attempting to view a user account, you see a "Protected Content" error.

This error occurs when the required access permissions are not assigned to your account. Without these permissions, the system restricts visibility of names and other details, resulting in the error message.

2. Resolution

To resolve this issue, follow the steps to assigning these permissions to the affected user:

• People module access
• Person Read