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Configuring SSO Credentials for Electronic Signing
Who is this article for?
System Administrators responsible for configuring Single Sign-On (SSO) and compliance settings.
Administration module access is required.
With Single Sign-On (SSO), users often must re-enter full credentials for each electronic signature (e.g., signing a Change request). This re-authentication ensures compliance (such as 21 CFR Part 11) but can be time-consuming.
This article shows how to configure Q-Pulse to remember user sessions for electronic signatures, reducing repeated logins.
Prerequisite: This feature is available from Q-Pulse version 7.6 onwards. Older versions do not support this option.
1. Enabling streamlined electronic signing
To reduce the frequency of login prompts during electronic sign-off:
- Open the Administration module.
- Navigate to Security.
- Select Settings and Defaults.
- Open the Authentication tab.
- Locate the Authentication and Security section.
- Find the Single Sign-On Options sub-section.
- Check the box for Remember credentials for Electronic Signing.
- Click Save (or OK) to apply the changes.
2. How this works for the user
When enabled, the system adjusts re-authentication to balance security and convenience:
- First signature: Full authentication is required to start the session.
- Subsequent signatures: Only a simplified check (e.g., password) is needed during the same session.
3. Troubleshooting
3.1. Missing option in Administration
If the Remember Credentials for Electronic Signing checkbox is missing, your Q-Pulse version is likely below 7.6.
Check your version as follows:
Web Interface
- Log in to Q-Pulse Web.
- Click your User Profile icon (top-right).
- Select About.
- View the version number.
Windows Client
- Open Q-Pulse Windows app.
- Click Help on the toolbar.
- Select About Q-Pulse.
- View the version number.
Upgrade to Q-Pulse 7.6 or later to enable this feature.