Who is this article for?

Users who want to learn how to create a hyperlink to a document using the DRS.

DRS access is required.

This feature allows users to generate direct URLs to Q-Pulse documents, simplifying referencing in emails, reports, or other systems.

This article explains how to use the DRS to create and troubleshoot direct document links.

1. Creating hyperlinks 

Here’s how to generate a hyperlink to a document using the DRS.

To do this:

1. Open the Document Retrieval Service (DRS).
2. Log in with your credentials if asked.
3. Search for the document by name or ID.
4. Right-click on the document link.
5. Select “Copy Shortcut”.
6. Paste the link** where you want it (for example, in an email, document, or dashboard).

This creates a direct URL that allows quick access to the document.

Note: This feature is available in Q-Pulse Desktop Application (v7.1.2.0) and IQMPro Web version. Make sure your system has DRS properly set up and accessible.

2. Troubleshooting link errors

If document links don’t open or show errors, this section explains how to fix those issues.

To do this:

1. Go to the application server path:
   C:\inetpub\wwwroot\QPulseDocumentService
2. Open the web.config file.
3. Find the following line under <system.serviceModel>:
4. Change it to include multipleSiteBindingsEnabled="true":
5. Save the file.
6. Restart IIS to apply the changes.

This helps resolve compatibility problems with multiple site bindings and ensures document links work properly.