Who is this article for?

Users encountering client modules not opening after an upgrade error.

Application server access is required.

This article explains why client modules may fail to open after an upgrade and outlines the configuration changes required to restore normal access.

1. Issue

After updating to version 7.8, users may find that none of the modules open when selected in the client application. This typically occurs when configuration settings on the application server are not aligned with the updated version requirements.

2. Resolution

Follow the steps below to correct the configuration and restore module access:

1. Locate the configuration file on the application server.
   • Navigate to: C:\Program Files (x86)\Gael Ltd\Q-Pulse Server\QPulseService.exe.Config
2. Edit the configuration file using a text editor such as Notepad or Notepad++.
3. Update or add the required keys under the <addSettings> section.

4. Save the configuration file.
5. Restart the application server to apply the configuration changes.
6. Verify that the client opens correctly and that modules are now accessible.

Note: Ensure the value for WindowsAdminMode is set to False to allow normal module access for standard user accounts.