Who is this article for?

Administrators considering implementation of Ideagen Quality Management 7.7.0.2.

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Ideagen Quality Management 7.7.0.2 is a minor product update that includes a few search improvements and clarifications.

1. Features

There are no feature updates in this release.

2. Fixes

We found performance issues in the incident action register list. This was due to the Description field in the OccurrenceIncidentAction table lacking a defined maximum length.

To resolve this, a full text index has been applied to the Description field. A toggle has also been introduced to enable or disable this enhancement, as the search behaviour changes when it's enabled.

When enabled, the keyword search no longer uses the original query. Results are returned based on full text search behaviour described below.

This change will be available as a hotfix in v7.7.0.2 and also from v7.8.1 onwards.

When using the full text search function in SQL Server to search for incident numbers (like INC44-1-1), you may notice that searching for one specific incident returns multiple results. 

This is because the SQL Server's full-text search breaks hyphenated values into separate parts. When you search for "INC44-1-1", the system is actually looking for:

• Records containing "INC44" AND
• Records containing "1" AND
• Records containing another "1"

Since all incident numbers in our system:

• Start with "INC44"
• Include at least one "1" digit somewhere

Multiple records match these criteria even though they're not the exact incident you wanted.