Who is this article for?

Users responsible for managing supplier accounts.

Supplier CA/PA Create permissions are required.

Supplier non-conformances can be created following routine interactions with a supplier or following a supplier audit.

These non conformances are typically used to track an issue or event through to conclusion, however due the customisable nature of the CA/PA module you can use this process to raise and track any type of event.

This article outlines how to create supplier non-conformances.

1. Raising a non-conformance against a supplier

To raise a non-conformance:

1. Open the Supplier module.
2. Open a supplier record.
3. Expand the Non conformances section.
4. Click New Non Conformance and then select if you would like to raise a complaint via a Wizard or using a Template.

Looking for information on CA/PA Wizards and Templates? Visit How to Configure CA/PA Templates or How to Configure CA/PA Wizards for details.

5. Follow the on-screen instructions.