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Ideagen Quality Management • Professional 7.9.1 release notes
Who is this article for?
Administrators considering implementation of Ideagen Quality Management 7.9.1.
No special access or permissions are required.
Ideagen Quality Management 7.9.1 is a product update that includes improvements to authentication, further preparation for the Ideagen Hub integration, and several issue fixes.
1. Features
Ideagen Hub integration (Phase 2)
Ideagen Quality Management 7.9.1 includes integration with Ideagen Hub - your new command centre for operational excellence.
Ideagen Hub offers the following benefits:
- Unlock agentic AI: With Hub, you unlock the future - Ideagen Mazlan's AI features, integrated updates and secure cross-product workflows are ready when you are.
- Clarity and control: See all your approvals, notifications and actions in one place. Focus on what matters, faster.
- Support at your fingertips: Jump straight into Luminate, knowledge articles, training, live support and a growing community - a single sign-on connects you to everything.
- Single sign-on and central permissions: One login and one place to manage access across your Ideagen solutions.
- Stronger, smarter foundations: Infrastructure designed for speed, security and resilience. Possibilities multiply.
Want to learn more about Ideagen Hub? Visit One hub, endless possibilities for more information.
PingOne authentication to support PKCE flow
Changes previously made for an individual customer are included in this release. Ideagen Quality Management has updated to support the authorisation code flow with PingOne. This removes the reliance on the implicit/hybrid flow, which is prohibited in the customer’s environment, ensuring users can continue to authenticate securely via Single Sign-On (SSO).
The implementation applies to:
- Windows client
- Web client
- Web reporting portal
- Document Retrieval Service
- Audit log viewer
- Webservice/Offline audit server
Enhanced user awareness and automatic recycle
When administrators modify the SSO Client ID in Account Defaults (Windows client) or Account Template Detail View (Web client), the changes are saved to SSOSettings.xml. However, Web client and Web reporting applications cache these settings, and some cached authentication states may not refresh properly without an IIS app pool recycle.
SSO warning label
A new warning message has been added to inform users about the impact of disabling SSO settings: "Warning: Disabling SSO will clear all configured values below."
All configured values will be cleared except for the native login & JIT provisioning checkboxes,
In the Windows client, the warning label is always visible in the configuration interface.
In the Web client, the warning label displays only when the form is in Edit mode and if SSO is enabled.
Confirmation prompt for Client ID changes
A confirmation dialog now appears when users edit the Client ID field in SSO settings (both Windows client and Web client). The dialog informs users that changing the Client ID will automatically trigger an IIS app pool recycle for Web client and Web reporting.
Users can confirm to proceed or cancel to revert the change.
Automatic app pool recycle
IIS app pool recycle now triggers automatically when:
- SSO is enabled with new configuration
- Client ID value is modified
No manual IIS restart required after changing Client ID.
Selective recycle behavior
App pool recycle does not trigger when:
- Disabling SSO with existing SSO details
- Modifying other SSO settings (excluding Client ID)
User experience during recycle
Active users will be logged out as the recycle process restarts the application.
If a user logs in just as the recycle is starting (before the session ends), they will not be able to perform any actions. Once the recycle completes, they will be logged out of the application.
Document module
File content search for Postgres
From this version onwards, the Document module file content search functionality is available for PostgreSQL databases in both Windows and Web clients, with support for AWS S3.
This feature allows users to search for document records based on the actual text content within file attachments.
2. Fixes
| Reference | Description |
|---|---|
| QPL-2808 | Fixed issue where actions and reminders weren't cancelled when a document was deactivated in Workload. Released as a hotfix in v7.8.1.11. |
| QPL-13403 | Fixed issue where the current approval cycle in the Filter builder was displaying wrong. Released as a hotfix in v7.8.1.11. |
| QPL-19680 | Fixed issue where Incident Complete and Reopen Incident with rules set to specific reports were not working. |
| QPL-20175 | Resolved the "Identity Client Type is invalid or empty. Please consider reconfigure or contact your admin" message when editing Authentication settings. |
| QPL-27342 | Fixed issue where the audit log viewer was picking up AWS IP address and not client side IP address. |
| QPL-30088 | Fixed issue where the Activate draft option was greyed out for the approvers even after having required permissions in the document. |
| QPL-30122 | Resolved the issue with being unable to view digitally signed PDF documents. |
| QPL-32378 | Fixed issue with missing field on reports in the Windows client versus the Web client. |
| QPL-32412 | Fixed issue with dropdown list in Filter Builder. Released as a hotfix in v7.8.1.11. |
| QPL-32652 | Fixed issue with missing information when printing incidents from the Web version of the customer instance. |
| QPL-33070 | Fixed issue with archived assets still showing in user workload. |
| QPL-33072 | Fixed issue with Copyholders/Notified only removed upon document activation. |
| QPL-33251 | Fixed issue with Audit Type Search giving no results. Released as a hotfix in v7.8.1.10. |
| QPL-33272 | Fixed server error when accessing the Analysis module. |
| QPL-33273 | Fixed issue with Asset Search not returning results when filtering by sub-categories under Asset Type. Released as a hotfix in v7.8.1.10. |
| QPL-33274 | Fixed issues with downloaded documents opening in compatibility mode. Released as a hotfix in v7.8.1.10. |
| QPL-33328 | Changed the advanced search filter builder to no longer be case sensitive. Released as a hotfix in v7.8.1.12. |
| QPL-33351 | Fixed issues preventing the use of the Search Departments feature after applying a filter. Released as a hotfix in v7.8.1.10. |
| QPL-33436 | Fixed issue where the training course percentage was not showing appropriately when compared to Ideagen Academy. |
| QPL-33487 | Fixed error appearing when editing a static permission group. Released as a hotfix in v7.7.0.3. |
| QPL-33596 | Fixed display issues with Q-Pulse Office Tags in PDFs after software update. Released as a hotfix in v7.8.1.12. |
| QPL-33649 | Fixed the Web reporting cached login Single Sign-On issue. Released as a hotfix in v7.7.0.3. |
| QPL-33668 | Fixed issues preventing searching for Occurrence category on an accepted Occurrence. Released as a hotfix in v7.8.1.10. |
| QPL-33678 | Fixed issues with documents being directly editable without warnings. Released as a hotfix in v7.8.1.10. |
| QPL-33677 | Fixed the 400 Bad request error when accessing the system Released as a hotfix in v7.7.0.3. |
| QPL-33715 | Fixed issue where Competency Update triggered after being disabled. Released as a hotfix in v7.8.1.10. |
| QPL-33751 | Fixed issue with custom filter for the People list not functioning correctly for sub-departments. Released as a hotfix in v7.8.1.10. |
| QPL-33803 | Fixed error appearing when saving multiple attachments in a document after the modernisation. Released as a hotfix in v7.8.1.11. |
| QPL-33804 | Fixed issue where the Closed By field was not available in the CA/PA wizard. |
| QPL-33846 | Fixed server error appearing when trying to search a document in the Document Retrieval Service. Released as a hotfix in v7.8.1.10. |
| QPL-33867 | Fixed issues where escalation emails were not being received. Released as a hotfix in v7.8.1.10. |
| QPL-33882 | Fixed issues with Ctrl + F search not working after modernisation. Released as a hotfix in v7.8.1.10. |
| QPL-33912 | Fixed internal service error appearing in Document Retrieval Service when logging in and accessing documents if a rule is applied to the Document Read permission. Released as a hotfix in v7.8.1.10. |
| QPL-33924 | Fixed issue with sequence values in multiple tables resetting unexpectedly. Released as a hotfix in v7.8.1.11. |
| QPL-33962 | Fixed special characters being converted into code in the Occurrence module. Released as a hotfix in v7.8.1.12. |
| QPL-33806 | Fixed issues with the Incident analysis not providing detailed drill-down information. Released as a hotfix in v7.8.1.12. |
| QPL-33807 | Fixed crashing issues in the Incident analysis module. Released as a hotfix in v7.8.1.12. |
| QPL-33864 | Fixed the "Callback request failed" error appearing in the Workload tab. Released as a hotfix in v7.7.0.3. |
| QPL-33980 | Fixed issue preventing a new Manufacturer entry from being added to the Managed List after modernisation. Released as a hotfix in v7.8.1.11. |
| QPL-34065 | Fixed issue with being unable to download specific documents in AWS S3. Released as a hotfix in v7.8.1.12. |
| QPL-34077 | Fixed issue with People search not returning results when filtering by sub-departments. Released as a hotfix in v7.8.1.11. |
| QPL-34094 | Fixed server error when filtering People records by Master Competency using the Equal to/Not Equal to condition. Released as a hotfix in v7.8.1.12. |
| QPL-34169 | Fixed issue with the Asset module search not returning results. Released as a hotfix in v7.8.1.12. |
| QPL-34170 | Fixed issues with emails not triggering for stakeholders added in Occurrence routine after modernisation. Released as a hotfix in v7.8.1.12. |
| QPL-34198 | Fixed issues preventing training courses from being deleted from the list. Released as a hotfix in v7.8.1.11. |
| QPL-34219 | An issue in incident analysis showing incorrect information has been resolved. |
| QPL-34271 | Fixed issues with the Documents module forcing read-only downloads for checked-out documents (issue found in v7.8.1.10). Released as a hotfix in v7.8.1.12. |
| QPL-34278 | An issue where incident owner was not assigned has been resolved. |
| QPL-34279 | Fixed a typo in the Delete confirmation message. Released as a hotfix in v7.8.1.12. |
| QPL-34283 | Fixed issues with word tag formatting in the PDF Viewer. Released as a hotfix in v7.8.1.12. |
| QPL-34284 | Fixed issue with archived users' outstanding workload flag showing but no user details displayed. |
| QPL-34384 | Resolved issues with electronic signatures not being prompted. Released as a hotfix in v7.8.1.12. |
| QPL-34399 | Fixed issue with Premier-Workload not working. |
| QPL-34538 | Fixed a SQL syntax server error in the Analysis module. |
| QPL-34556 | Fixed issue with Premier-Keywords column not being included in the default view. |
| QPL-34578 | Fixed issue with the Check-in/Check-out option not working properly following modernisation. |
| QPL-34666 | Fixed issue with the Ideagen Quality Management client attachment URL not opening correctly. |
| QPL-34667 | Fixed issues with intermittent Windows authentication login failures. |
| QPL-34712 | Fixed client error when Identity Client Type was selected in SSO options. |
| QPL-34727 | Fixed incorrect date format for Workload target dates. |
| QPL-34779 | Targeted performance improvements. |
3. Known issues
Workload e-signature for PingOne SSO
The system recently updated how authentication works when using PingOne Single Sign-On (SSO).
Specifically, the update changed the authorisation code flow — the secure method recommended for modern OAuth/OIDC authentication.
This was done for organisations that prohibited implicit or hybrid OAuth flows, which are now considered less secure by industry standards.
The workload e-signature component is still using the older method (implicit/hybrid). Because of that, it doesn’t support the new security changes yet.
This means:
- If your system uses this component with PingOne SSO, it may not work properly until updated.
- A fix is planned in an upcoming release.