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Ideagen Quality Management • Professional 7.9 release notes
Who is this article for?
Administrators considering implementation of Ideagen Quality Management 7.9.
No special access or permissions are required.
Ideagen Quality Management 7.9 is a solution update that includes several feature enhancements and fixes, primarily focusing on supporting your transition to the Web experience.
1. Features
Workload
Enhanced Web experience on Workload
This version introduces the Workload Quick Action revamp as part of the UI modernisation effort to align with Helix Design System, Ideagen own branding.
Previously, users had to go through a lot of steps to complete a workload action. With the new Quick Action panel, this process is reduced to just 3 clicks, resulting in a faster, smoother, and interactive user experience.
New web services layer on Workload
As part of our ongoing modernisation initiative, we have enhanced the Bacchus API to serve as the primary integration layer between our database and the new React based Workload UI.
This release marks the first phase of replacing the legacy web services layer providing a robust and scalable foundation for the new React UI.
Integrations
Ideagen Hub integration (Phase 1)
This release introduces integration with Ideagen Hub, delivering three key capabilities:
- Authentication through AWS Cognito - Replaces Ideagen Quality Management's native authentication with AWS Cognito, enabling support for Single Sign-on (SSO) through federated identity providers. Both provider configurations and user accounts must be set up in Ideagen Hub to access Ideagen Quality Management.
- User synchronisation between platforms - Centralises user provisioning in Ideagen Hub with automatic synchronisation to Ideagen Quality Management.
- Cascade logout across active sessions - Terminates all active AWS Cognito sessions in Ideagen Quality Management’s web and windows client when users log out from any connected application.
The integration can be enabled or disabled through configuration settings. Once enabled:
- User management - All user accounts must be created in Ideagen Hub and will automatically synchronise to Ideagen Quality Management. Users synchronised from Ideagen Hub are initially created with secondary license and default groups assigned. Administrators must enable login access and assign appropriate licenses and permissions under Administration > Security > People before users can access Ideagen Quality Management. Password management is handled in Ideagen Hub through AWS Cognito.
- Navigation - Users can navigate between Ideagen Quality Management and Ideagen Hub via the home bar, and access Ideagen Quality Management through Ideagen Hub's My Apps section.
- User information requirements - All usernames must be valid email addresses, and email addresses are mandatory in Ideagen Hub to support AWS Cognito authentication.
- User creation - User creation, editing and bulk edit is disabled in Ideagen Quality Management's web client, windows client, and web services for accounts with login enabled including import feature. In this phase, all user provisioning occurs in Ideagen Hub. Academy users can no longer be created directly from Ideagen Quality Management, though existing linkage of users between Ideagen Quality Management and Academy are preserved.
- Existing users - Users with existing Ideagen Quality Management accounts will automatically transition to the new AWS Cognito authentication flow when logging in.
- Cascade logout - When users log out from Ideagen Quality Management web client, Ideagen Hub or other connected applications, all active AWS Cognito sessions are terminated across. This ensures users are logged out from all platforms for enhanced security.
- Login interface update - 'Login with SSO' button renamed to 'Login' on the sign in page across the Web Client, Web Reporting, and Document Retrieval Service (DRS).
This release lays the technical groundwork for Ideagen Hub integration capabilities, with customer enablement and rollout planned from February 2026.
Ideagen Academy integration
Web client now supports integration with Ideagen Academy, enabling seamless access to e-learning resources on Ideagen Academy and syncing of completed courses in Ideagen Quality Management.
Once enabled:
- Navigation - Users can access Ideagen Academy through the navigation panel.
- Academy events sync - System will now synchronise completed Academy courses with user training records in Ideagen Quality Management.
Single Sign-On (SSO)
Enhanced concurrent SSO authentication
Version 7.8 introduced the ability to use multiple Single Sign-On (SSO) providers across different databases, allowing each database to authenticate users through a different provider.
Version 7.9 improves this functionality to ensure reliable login experiences when multiple users access the system simultaneously. Users can now log in to different databases using different SSO providers at the same time without experiencing conflicts or failures.
Support for multi-tenant SSO
This version adds support for multiple SSO providers per database, enabling organisations with different business units or divisions to authenticate users through their respective identity providers while accessing the same Ideagen Quality Management database.
Existing configurations of single SSO provider per database will continue to work without modifications. Each provider maintains independent configuration.
There are no breaking changes for existing integrations.
All authentication interfaces (Web client, Windows client, Web Reporting Portal, Audit Log Viewer, DRS, Mobile app) now support SSO provider selection.
APIs have been enhanced to support multiple SSO providers per databases.
Technical
Web Services and Offline Audit Services authentication compatibility
This enhancement modifies the AuthenticationSSO endpoint for both Web Services and Offline Audit Services to support authentication using ID tokens issued by AWS Cognito through Ideagen Hub integration.
This ensures web services authentication aligns with the new Hub-based authentication architecture introduced in v7.9.
Converting database from sub-domain to URL string
This version introduces a significant infrastructure enhancement to the URL structure for database access.
This change modernises how databases are identified in the system URL and provides the foundation for improved SSO integration capabilities.
General
Rebrand
Web client has been updated to incorporate Ideagen's refreshed brand identity:
- Ideagen icon updated across the web client interface
- Visual branding aligned with corporate identity standards
2. Fixes
| Reference | Description |
|---|---|
| QPL-12781 | Fixed a Report Designer issue where adjusting the message format string did not apply in the email. |
| QPL-17524 | (Web) Fixed issue where the Advanced Search criteria didn't have an Overview option. |
| QPL-22136 | Fixed an issue where a signature was not recorded in the Audit Log for linked NCR when closing a record. |
| QPL-23487 | (Web) Fixed issue where a failed signature was not recorded in the Audit Log. |
| QPL-23713 | (Web) Fixed error when accepting an Occurrence record caused by Occurrence View Confidential Field permission with rules. |
| QPL-24256 | (Web) Fixed issues with the printed report displaying in a US format. |
| QPL-24687 | |
| QPL-28792 | |
| QPL-24718 | (Web) Added 'Activity type' as a criteria in the filter builder for Assets. |
| QPL-25824 | Fixed the Audit Log Viewer time zone issue. |
| QPL-29920 | Fixed issues with adding users to the copy holder list. Released as a hotfix in v7.8.1.8. |
| QPL-31489 | Fixed the Occurrence title word limit issue. |
| QPL-31543 | Fixed Ideagen Academy integration issues. |
| QPL-31887 | (Web) Fixed document record corruption issues caused by approval options. |
| QPL-32035 | (Mobile) Fixed intermittent mobile app sync issues. Released as a hotfix in v7.8.1.1. |
| QPL-32237 | Fixed issues with the Show Auto Filter Row option not working as expected. |
| QPL-32712 | (Mobile) Fixed issues with opening reports. |
| QPL-32741 | (Windows) Fixed issues with the keyword search functionality. Released as a hotfix in v7.8.1.2. |
| QPL-32835 | (Web) Fixed issue where Audit Creator was unable to add other Auditors or Auditees. Released as a hotfix in v7.8.1.8. |
| QPL-32861 | Fixed Training Module performance issues. |
| QPL-32891 | Fixed issues with search module filter options. Released as a hotfix in v7.8.1.1. |
| QPL-32948 | Fixed issue where document attachments couldn't be opened when added under Audit Scope. |
| QPL-32982 | Fixed DRS Search Error issues following an upgrade to v7.8.1.1. Released as a hotfix in v7.8.1.5. |
| QPL-32984 | Fixed issue causing the Windows client to be inaccessible when the Admin Contact Information was active. Released as a hotfix in v7.8.1.2. |
| QPL-33011 | Fixed issue where case-sensitive search was triggred if a hyphen (-) was included in the search. Released as a hotfix in v7.8.1.2. |
| QPL-33031 | Fixed search filter issues in the CAPA module. Released as a hotfix in v7.8.1.5. |
| QPL-33069 | (Windows) Fixed crashing issues that occurred when native login was disabled. |
| QPL-33098 | (Mobile) Fixed issues with uploading Audits. |
| QPL-33099 | (Windows) Fixed crashing issues that occurred when adding an Auditor or Auditee to an Audit record. Released as a hotfix in v7.8.1.3. |
| QPL-33100 | Fixed issues with saved searches failing caused by a mismatch in multi-value fields. Released as a hotfix in v7.8.1.6. |
| QPL-33101 | (Web) Fixed excessive RAM usage on the application server. |
| QPL-33182 | Fixed issues with accessing Incident records. Released as a hotfix in v7.8.1.7. |
| QPL-33200 | Fixed error messages appearing when trying to perform an Advanced Search. Released as a hotfix in v7.8.1.7. |
| QPL-33224 | Fixed server error messages appearing while opening Audits. Released as a hotfix in v7.8.1.7. |
| QPL-33247 | Fixed issues with My Actions following an upgrade to v7.8.1.3. Released as a hotfix in v7.8.1.5. |
| QPL-33248 | Fixed issues with competency update emails not being sent to the Manager. |
| QPL-33274 | Fixed issues with downloaded documents opening in compatibility mode. Released as a hotfix in v7.8.1.10. |
| QPL-33275 | Fixed issues with the Advanced Search functionality following an upgrade to v7.8.1.3. Released as a hotfix in v7.8.1.5. |
| QPL-33293 | Fixed issues with My Folders in Document and CAPA modules. Released as a hotfix in v7.8.1.7. |
| QPL-33319 | Fixed issues with the Sub-department filter in the People module. Released as a hotfix in v7.8.1.6. |
| QPL-33422 | Fixed issue where Attendees did not receive emails when a Training Event was scheduled. |
| QPL-33483 | (Web) Fixed issues with Training Event editing. |
| QPL-33487 | Fixed error appearing when editing static permission groups. |
| QPL-33512 | Fixed issue with not being able to open active Documents via DRS after modernisation. Released as a hotfix in v7.8.1.8. |
| QPL-33515 | Fixed error appearing when trying to group by columns in Occurrence forms. Released as a hotfix in v7.8.1.8. |
| QPL-33554 | Fixed display issue with the search folders in the CAPA module. Released as a hotfix in v7.8.1.7. |
| QPL-33620 | Fixed issue allowiug the Action owner to raise a Non-Conformance Findings in an Incident stage. |
| QPL-33628 | Fixed intermittent issue with the Advanced Search in the Occurrence module. Released as a hotfix in v7.8.1.7. |
| QPL-33629 | Fixed Audit Read permission with a rule not working correctly after modernisation. Released as a hotfix in v7.8.1.8. |
| QPL-33651 | Fixed issues with the Department Search not working in the Administration module. Released as a hotfix in v7.8.1.8. |
| QPL-33676 | Fixed the numbering sequence logic after modernisation. Released as a hotfix in v7.8.1.10. Released as a hotfix in v7.8.1.9. |
| QPL-33678 | Fixed issues with documents being directly editable without warnings. Released as a hotfix in v7.8.1.10. |
| QPL-33714 | Fixed SSO login issues. |
3. Known issues
Windows Client auto filter for Postgres DB
There is a known issue in Winclient Auto Filter feature for Postgres DB where it is case sensitive.
This will be fixed in future release.
Enhanced Document Type filter not showing
The enhanced Document Type filter introduced in v7.8.0.1, which displays document types in a hierarchical tree structure showing parent-child relationships, does not appear in the Document Register view.
The existing Document Type filter with a flat structure remains available in Advanced Search and is unaffected by this issue. The tree view filter will be made available in the Document Register view in a future release.
Email deep link login issues
When users click a deep link from an email notification (linking to a specific record in the system), the login page opens with the appropriate database pre-selected and the database dropdown disabled.
However, if the user clicks "Login with SSO" without selecting an SSO option, the validation warning causes the page to reload with the database dropdown re-enabled and the pre-selected database cleared.